PRIVACY POLICY
American Garage Door
This Privacy Policy describes how American Garage Door collects, uses, discloses, transfers, stores, retains, or otherwise processes your information when the Company or individual (“you”) uses services and other products provided by American Garage Door (collectively, the “Services”).
This Privacy Policy applies to information collected in connection with the Services that we provide to you. Please read this Privacy Policy carefully. By continuing to interact with our Services, you consent to the practices described in this Privacy Policy.
Our Privacy Policy Explains
- Information We Collect About You
- Sources of Information We Collect About You
- How We Use Your Information
- When and With Whom We Share Your Information
- How Long We Keep Your Company Information
- Your Company Data Choices
- Children’s Personal Information
- How We Secure Information
- Storage and Processing
- Changes to This Privacy Policy
- Contact Us
Information We Collect About You
We use data you provide to our systems when using American Garage Door and for any related Services.
1. Non-Identifiable Information
This is data collected automatically from users when interacting with American Garage Door, whether logged in or not. It cannot identify individual users.
Examples of this information include:
- IP Address
- Device
- Browser
- Plugin Details
- Language Preference
- Time Zone
- Screen Size
- Operating System
This data is primarily collected through cookies, beacons, third-party service logs, and analytics tools.
Use of Cookies:
Cookies are small files placed on your device to keep the Services functional and efficient. By using the Services, you consent to the use of cookies.
2. Provided Information
This data is voluntarily provided by you to register an account or access Services. Examples include:
- Name
- Phone Number
- Email Address
- Type of Service Required
Sources of Information We Collect About You
We collect information from the following sources:
- When you use our Services.
- When you submit information to us or allow us access to your data.
- When interacting with forms, chat, or phone calls.
- When engaging with our group companies and affiliates.
- Other sources you authorize or provide.
How We Use Your Information
We may collect, use, and share your information for the following purposes:
1. Performing, Improving, and Developing Our Services
- Sharing information with subcontractors to provide the Services.
- Using analytics tools like Google Analytics for remarketing and CRM management.
- Resolving disputes, collecting fees, and providing technical support.
- Developing new products and services.
- Displaying historical transactions or appointments.
- Enhancing and personalizing your experience.
2. Communicating with You
- Sending surveys and gathering feedback.
- Providing promotional information about our Services.
- Sharing updates or useful resources based on your preferences.
3. Protecting Our Services
- Conducting investigations and enforcing compliance with laws and regulations.
- Debugging and fixing functionality errors.
- Verifying identity and securing your account.
- Preventing fraudulent or illegal activities.
4. Advertising and Marketing
- Marketing Services and communicating opportunities or rewards.
- Allowing users to opt out of marketing communications through provided instructions.
5. Other Uses
- As disclosed to you from time to time.
When and With Whom We Share Your Information
1. With Affiliates and Group Companies
For improving Services, tailoring preferences, and understanding user engagement.
2. With Service Providers
To help provide, maintain, or enhance the Services.
3. Business Transfers and Corporate Changes
During mergers, acquisitions, or other corporate transitions.
4. Safety and Compliance with Law
When disclosure is necessary to comply with legal obligations, enforce agreements, or protect rights.
5. With Your Consent
With your authorization or as described at the time of data collection.
6. Aggregated and Anonymized Information
Sharing data that cannot identify you with affiliates or third parties.
How Long We Keep Your Information
We retain information as long as reasonably necessary to provide Services or comply with legal obligations. Even after deactivating your Services, we may retain copies of your data for compliance, dispute resolution, fraud prevention, or other lawful purposes.
Your Data Choices
1. Personal Information
You can access, update, or correct your information by contacting us. Verification of identity may be required.
2. Location Information
Access to location data can be controlled through your device settings. Note: Disabling this may limit functionality.
3. Promotional Communications
You may opt out of promotional communications at any time. Non-promotional communications will continue.
4. Rights of California Residents
California residents may request data access, deletion, or disclosure under the California Consumer Privacy Protection Act (California Act). Requests can be submitted to info@bh-homesolution.com.
Children’s Personal Information
Our Services are not directed to children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly.
How We Secure Information
We use administrative, technical, and physical safeguards to protect your data. However, the internet is not completely secure, and we cannot guarantee absolute protection.
Storage and Processing
Data may be processed and stored in the United States, Canada, the EU, or other countries using third-party providers.
Payment Processing
Transactions are conducted between you and local service providers. We do not store payment card details.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on our homepage. Your continued use of our Services constitutes acceptance of updated terms.
Contact Us
For questions or concerns, contact us at:
American Garage Door
Email: info@bh-homesolution.com
Last Updated: 11/22/2024