Garage Door Troubleshooting: Common Issues & Solutions
Garage doors are essential yet often underappreciated parts of our homes. They provide convenience, security, and curb appeal all in one. However, like any mechanical system, they are susceptible to a variety of issues over time. Whether it’s a screeching sound, a door that won’t open or close, or a malfunctioning remote control, understanding how to troubleshoot these common problems can save you time and money. This week’s blog post from American Garage Doors provides homeowners with practical guidance on troubleshooting frequent garage door issues, while knowing when it’s best to call a professional for help.

Problem 1: The Door Won’t Open or Close Completely
Solution:
- Check the Sensors: Most modern garage doors come equipped with safety sensors. These sensors can become misaligned or blocked by objects. Ensure that nothing is obstructing them. Re-align them if necessary, using the small adjustment knobs located on the sensor brackets.
- Inspect the Tracks: Check for blockages or debris in the tracks. Clean them with a damp cloth and ensure there are no bends or obstructions.
- Examine Remote Batteries: Sometimes the solution is as simple as replacing the batteries in your remote control. Ensure they are fresh and correctly installed.
- Look at the Manual Settings: Make sure the door isn’t locked manually. Check the manual lock switch if the door doesn’t move.
Problem 2: Unusual Noises During Operation
Solution:
- Lubricate Moving Parts: Squeaking or grinding noises can be due to insufficient lubrication. Use a high-quality lithium-based lubricant on the rollers, hinges, and springs to reduce friction.
- Tighten the Hardware: Over time, vibrations can loosen the hardware on your garage door. Use a socket wrench to tighten bolts and screws throughout your system.
- Inspect Rollers and Springs: Worn-out rollers or springs can cause significant noise. These should be visually inspected for wear and tear. Replacing them requires professional help due to the tension stored in springs.
Problem 3: The Garage Door Opens Unevenly
Solution:
- Examine the Springs: A common cause for uneven opening is a broken torsion spring. If one spring fails, it places extra stress on the others. This is a repair for a professional due to the high tension involved.
- Check the Balance: Pull the release handle to check the door balance. Lift the door manually halfway up. If it doesn’t stay put, the tension might need adjusting.
- Inspect the Rollers and Tracks: Rollers that are worn or uneven can cause uneven movement. Make sure they aren’t chafing against their tracks due to stiffness or damage.
Problem 4: Remote Control Isn’t Working
Solution:
- Replace the Battery: Start with the simplest solution by replacing the batteries in the remote.
- Reprogram the Remote: Sometimes the remote can lose connection with your opener. Reprogramming can be done easily, usually by pressing the “learn” button on the garage door opener and then pressing a button on the remote.
- Check for Interference: Electronic disturbances can interfere with the signal. Ensure nothing new in your home’s setup is causing this interference.
- Inspect the Antenna: Make sure the opener’s antenna is intact and not damaged. A broken antenna can affect the signal reception of the opener.
Problem 5: The Door Opener Runs But The Door Doesn’t Move
Solution:
- Check the Disconnect Switch: Often the disconnect switch or cord can become engaged accidentally, which disconnects the opener from the door. Reattach it by moving the handle in the correct direction.
- Look for Broken Gears: The opener’s motor gears could be stripped or worn. If you hear the motor running but the chain isn’t moving, this could be the case. A professional should handle replacements.
- Inspect Chain/Belt Drive: Ensure the drive system is not broken or jammed.
Knowing When to Call a Professional
While basic troubleshooting can resolve many issues, there are times when professional assistance is necessary:
- Complex Spring Problems: Due to the high tension, broken springs require professional replacement.
- Significant Structural Damage: Bent or bowed doors need expert attention.
- Persistent Electrical Issues: Problems with the garage door opener wiring or logic boards should be assessed by a technician.
Final Thoughts
Understanding how to troubleshoot common garage door issues empowers you to tackle minor hiccups promptly. Regular maintenance and inspections can prevent many of these problems from occurring in the first place. However, don’t hesitate to call in the experts when situations are beyond simple fixes. Safe, efficient operation of your garage door hinges on prompt and proper attention to any problems that arise.
Stay with American Garage Doors for more insightful tips, professional advice, and solutions to elevate the functionality and longevity of your garage system.
Need Professional Garage Door Help?
Don’t let garage door problems disrupt your daily routine. Our experienced technicians are ready to help you resolve any garage door issue quickly and efficiently. Call us today at (888) 794-6420 for professional garage door repair, maintenance, and installation services.

